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Delivery Information

How your furniture comes to your home

 

You will receive your order free of charge within Germany, delivered to the curb or apartment door.


You will receive a notification by email as soon as your order has left our house. With this e-mail you will receive all further information about your shipment regarding the type of shipment, possibly tracking or contact information of the shipping partner.


Please note, the place of use for the contract can be max. up to the 3rd floor and is only possible if there are no delivery obstacles (e.g. too narrow stairwell). The contract at your location must be max. be possible for two people. The maximum weight per package is 100kg. Larger and heavier furniture (for tables from length 240cm) can only be tolerated at ground level to behind the first lockable door, and assembly is also no longer possible by our shipping company from 400cm.


Standard shipping

Depending on the order volume, your order will be shipped by post, DHL or, in the case of sensitive goods, by a furniture carrier. The furniture shipping company delivers your furniture up to the curb and usually contacts you. 24 hours before delivery by phone. The delivery of samples and goods, the packages of which do not exceed certain dimensions and weights, are sent by post / DHL, with delivery to the front door.


Delivery: up to the curb or front door

Shipping costs: € 0.00


Service shipping to the place of use including assembly

For an additional charge of € 399.00 we offer delivery including contracting and installation as an additional service. The freight forwarder delivers your furniture to the point of use with 1-2 people and assembles or sets it up professionally. You can plan the delivery completely flexibly, you will be contacted by phone to arrange an appointment. We dispose of all packaging materials in an environmentally friendly manner.


Delivery: up to the apartment including assembly

Shipping costs: € 399.00 per order

Condition: only postcode areas 2 *, 3 *, 4 *, 5 *


Island shipping on request


Collection from the showroom in Eckenhagen (3% discount)

Pick up the goods in our showroom in Eckenhagen. We will inform you by phone & email as soon as the goods are ready for collection.


Pick-up address:


Royale Wood Möbel GmbH

Rodener Place 4

51580 Eckenhagen


Delivery Time


The delivery times can be found in the article descriptions. Our goal is to deliver your ordered goods as quickly as possible. The specified delivery times are usually empirical values. Under certain circumstances, delivery times may be shorter or longer. Products that are available to us will be delivered to you within one week.


The delivery time of tabletops and table frames with special dimensions is 8 weeks.


You will receive an e-mail from us within 1 working day after placing your order, in which we will confirm the expected delivery week.


If no different delivery address is given, delivery will be made to your billing address. Delivery to post office boxes or packing stations is unfortunately not possible.